Description
About the Role
At Flexport, we're shaping the future of global trade with innovative technology and exceptional people. As an Assistant Manager - Ocean Operations, you'll be responsible for coordinating the supply chain operations within the ISC region, driving a first-class customer experience by obsessing over quality and on-time performance.
Responsibilities
- Be accountable for achieving the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
- Ensure your work satisfies internal KPIs and SLAs that demonstrate quality delivery
- Follow standard operating procedures (SOP) that ensure seamless coordination of day-to-day logistics operations with internal and external partners
- Solve client issues quickly and ensure smooth operations at origin and destination and escalate issues as needed
Requirements
- Bachelor's degree
- Minimum 5 years of global forwarding or related work experience
- Growth mindset - always looking for ways to improve yourself and your work
- 4+ years of industry experience in Ocean Freight, import compliance, or Warehousing is encouraged
- Strong critical thinking skills and attention to detail
- Effective communication and interpersonal abilities
- Ability to work effectively in a collaborative team environment
- Exceptional organisational, prioritisation and planning skills, and process improvement in a fast-paced, constantly evolving environment
- Proficient in MS Office or Google apps
Benefits
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
How to Apply
If you're a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
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