Description
The Channel and Ecosystems team at Asana drives growth and market reach through partnerships. As a Partner Program Operations Manager, you will manage the systems, workflows, and operations behind the partner journey, from application to onboarding.
This role is based in New York City, with a hybrid schedule requiring in-office presence on Mondays, Tuesdays, and Thursdays.
Key Responsibilities:
- Administer the Partner Relationship Management (PRM) platform and Salesforce, ensuring data integrity and user access.
- Develop and scale end-to-end workflows for partner onboarding, application, technical enablement, and certification.
- Manage deal registration operations, incentive structures, and co-sell protections.
- Lead regional adaptation and evolution of the Global Partner Program.
- Collaborate with cross-functional teams to align partner initiatives with company objectives.
- Create partner playbooks, incentive guides, and communication frameworks.
- Define and maintain key performance dashboards to evaluate partner ROI.
Requirements:
- 3–6 years of partner operations or partner program management experience, preferably in a fast-paced SaaS environment.
- Experience with Salesforce, PRM platforms, and BI tools like Tableau.
- Strong written and verbal communication skills.
- Data-literate mindset with experience turning metrics into actionable insights.
- Ability to build relationships and influence stakeholders across global teams.
What We Offer:
- Estimated base salary range: $150,000 - $165,000.
- Comprehensive benefits package including mental health, wellness & fitness benefits, career coaching, inclusive family building benefits, long-term savings plans, and in-office culinary options.
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