Description
Join the Mercure Centre Jaude hotel, a member of the Accor network, located in the heart of Clermont-Ferrand. The hotel offers 125 rooms and suites, three seminar rooms, a panoramic bar, and 24-hour room service.
As an Assistant Chef de réception, you will participate in the organisation, animation, and control of the reception service to ensure customer satisfaction and hotel performance.
Your responsibilities:
- Provide personalised and quality check-in and check-out services
- Supervise, train, and support receptionists and rotating receptionists
- Manage and prepare group reservations
- Participate in scheduling and absence management
- Monitor application of hotel procedures and standards
- Conduct briefings and handovers between teams
- Ensure follow-up on debtors and payment guarantees
- Monitor daily closures and activity reports
Additional information:
- We offer a full-time CDI contract (39 hours)
- Working hours: continuous morning or evening shifts, with occasional night shifts
- 50% company-paid health insurance
- Restaurant vouchers: €8.50
- 50% public transport reimbursement
- All Heartist benefits: discounts with partner brands
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