Assistant Content Manager

We're looking for an Assistant Content Manager to join our Marketing team and help deliver engaging content and campaigns across some of our most important digital channels.

Working across Co-op Live and our wider food business, you'll coordinate content activity across web, app, CRM and social channels, helping to bring campaigns, partnerships and live events to life while ensuring activity is delivered to the right audience, at the right time.

Responsibilities

• Coordinate and deliver content across digital channels including web, app, CRM and social media
• Lead the end-to-end delivery of Co-op Live pre-sale and event communications, ensuring activity is delivered accurately and on time
• Make sure Co-op Live activity is reflected across wider content, channel and campaign plans, maintaining alignment across brand, commercial and membership objectives
• Build strong relationships with internal teams, partners, agencies and media stakeholders
• Support Dynamic Creative Optimisation (DCO) activity for major Co-op campaigns, helping deliver engaging and effective customer communications
• Monitor campaign delivery and channel activity, identifying opportunities to improve performance and effectiveness
• Attend regular planning meetings, providing updates and coordinating activity across multiple stakeholders
• Help maintain high-quality content standards while balancing changing priorities and tight deadlines

Requirements

• Experience managing content across digital channels such as web, app, social or CRM
• Experience using content management systems and digital publishing tools, such as Sprinklr or Contentful
• Strong stakeholder management skills, with the confidence to challenge constructively and influence others when needed
• Experience working with agencies, external partners or suppliers to deliver campaigns and content
• An understanding of how owned, earned and paid channels work together to support customer engagement
• The ability to work in a fast-paced environment, manage multiple priorities and adapt quickly to changing requirements
• Excellent planning, organisation and attention to detail, with a focus on delivering high-quality work to agreed deadlines

Benefits

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• 30% discount on Co-op products and 10% off other brands
• Stream – early access to a percentage of your pay as you earn it
• Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice
• 24/7 colleague support service
• Training and support for your development and career progression
• Cycle-to-work scheme