Description
We are AccorHotel, a leading global hospitality organisation with over 230,000 specialists placing people at the heart of everything we do.
As a Night Host, you will be responsible for providing exceptional service to our guests, answering their queries, and ensuring their stay with us is unforgettable.
Key responsibilities include:
- Attending to clients according to the brand style
- Providing various information to guests as needed
- Conducting night audits
- Ensuring guest safety and wellbeing
- Maintaining organisation of social areas
You will be expected to put our guests at the heart of everything you do, delivering a unique and memorable experience.
Qualifications:
- Experience in customer service or hospitality
- Good communication skills and ability to work collaboratively as part of a team
- Proactive approach with a commitment to guest satisfaction
- Knowledge of English and/or Spanish is desirable
- Availability to work night shifts is required
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