Anfitrião de Hospedagem (5x2) | Noturno

We are a company that values teamwork, learning, and achieving the best results through collaboration.

As a Hosting Receptionist at AccorHotel, you will be responsible for welcoming and delighting our guests, providing support and information in a friendly manner, always aligned with AccorHotels' Service Culture.

Responsibilities:

• Provide information about hotel services, spaces, and facilities.
• Collaborate with the team to maintain Accor's hospitality standards.
• Support guests' needs, solving queries and ensuring a positive experience.

The ultimate goal is to ensure each guest has a warm, consistent, and quality experience aligned with Accor's standards.

Qualifications:

• Experience in customer service and/or hospitality.
• Communicative, collaborative, and able to work in a team.
• Proactive and committed to guest satisfaction and well-being.
• Knowledge of English and/or Spanish is a plus.
• Availability for night shifts is required.

Additional Information:

• 5x2 shift schedule.
• Working hours: Afternoon and Night shifts.

What we offer:

• Ticket Flex (R$853.25).
• TotalPass (access to gyms and wellness services).
• Medical insurance (Amil, co-participation system).
• Dental insurance (by adhesion).
• Life insurance.
• Transportation voucher (all necessary tickets).
• PPR (Profit Sharing Program).
• Pharmacy reimbursement (50% of medical expenses).
• Heartist rate (discount for employees to stay at Accor Hotels).

All our vacancies are also open to people with disabilities (PWD). If you identify with the profile and are interested in joining Accor, you're welcome!