Description
We are a company that values teamwork, learning, and achieving the best results through collaboration.
As a Host Receptionist at AccorHotel, you will be responsible for welcoming and delighting our guests, providing support and information in a friendly manner, always aligned with AccorHotels' service culture.
Responsibilities:
- Provide information about hotel services, spaces, and facilities.
- Collaborate with the team to maintain Accor's hospitality standards.
- Support guests' needs, solving doubts and ensuring a positive experience.
Qualifications:
- Experience in customer service and/or hotel or hospitality industry.
- Communicative, collaborative, and able to work in a team.
- Proactive and committed to guest satisfaction and well-being.
- Knowledge of English and/or Spanish is a plus.
Additional Information:
- 5x2 shift.
- Morning work schedule.
What we offer:
- Ticket Flex (853.25).
- TotalPass (access to gyms and wellness services).
- Medical insurance (Amil, co-participation system).
- Dental insurance (by adhesion).
- Life insurance.
- Transportation voucher (all necessary tickets).
- PPR (Profit Participation Program).
- Pharmacy reimbursement (50% of medical expenses).
- Heartist rate (discount for employees to stay at Accor hotels).
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