Analyst - Pricing

Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential.

Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

The Opportunity: MSS Data Ops is a shared service organization created in 2010 with HTSO which provides Pricing information across entities within HSBC Group. The process is in Bangalore, Mexico and Manila. We cater services to 2 main businesses, namely Global Markets and Securities Services. Our clients are spread across the Globe covering APAC, EMEA, MENA and Americas.

Responsibilities:

• Ensure that all work is delivered within agreed and desired timeframes and meets the required high-quality standard
• Deliver a high-quality customer driven service which provides customers with a positive view of HSBC and meets their expectation in terms of accuracy, timeliness and professionalism
• Take appropriate measures to understand and deliver excellent customer service. Process customer instructions accurately and with efficiency to achieve agreed quality standards and targets
• Identify, suggest and design improvements in process workflows
• Monitor and ensure that common errors / irregular transactions are identified, resolved and escalated efficiently in accordance with procedures in a timely manner
• Understand and comply with all relevant policies and procedures issued by the Group
• Establish and maintain HSBC internal control standards
• Acquire and update knowledge on procedures related to processes and ensure that work is completed in accordance with procedures and well within the respective timeframes
• Respond effectively and efficiently to urgent work demands and be flexible with work timings

Requirements:

• Fluent in English – spoken and written
• Proficient in MS Office, including Excel, Access and PowerPoint
• Knowledge on Fixed Income, Equities, Derivatives & FX related products & Money Market products
• Experience with vendor systems – Refinitiv & Bloomberg data feed
• Excellent attention to detail
• Work on own initiative
• Good knowledge of Derivatives/Fixed Income/Equities/FX Rates
• Ability to work flexible hours (Night Shift/Rotation Shift)
• Graduate in Commerce, Finance or Equivalent