Description
We are seeking an Import Analyst to join our team in Manaus, Brazil. As an Import Analyst, you will be responsible for coordinating air, sea, and Sea & Air operational processes and providing customer service.
Responsibilities:
- Ensure smooth and timely freight process flow
- Analyse fiscal and commercial documentation for shipments
- Track and trace shipments as necessary
- Interact with clients to organise their shipments and exceed customer service expectations
- Send documents to clients or customs brokers in a timely manner
- Comply with regulations, including internal policies and procedures, and external government regulations
- Maintain good relationships with suppliers
- Understand client procedures and update them in the system
- Follow and update standard operating procedures for all clients
- Identify areas for increased efficiency in departmental processes
- Handle communications with abroad, responding promptly to emails and requests
Qualifications:
- Intermediate to Advanced English
- Experience as a Freight Agent
- Knowledge of international logistics
- Degree in Administration, Logistics, Foreign Trade, or related fields
- Intermediate to Advanced Office skills
Benefits:
- Transportation voucher (VT)
- Meal voucher (VR) and food assistance (VA) through Pluxee
- Health plan with co-participation
- Dental plan
- Life insurance
- Childcare assistance
- Wellhub
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