AI Product Associate Analyst

Salesforce is seeking an AI Product Associate Analyst to join their team in Chicago or Indianapolis. The successful candidate will work on real projects that affect how the company runs, giving them the opportunity to make a tangible impact on the future of Salesforce.

The team sits within a broader technology organization supporting professional services, and is evolving to own tools end-to-end , from selection and rollout through ongoing adoption and eventual retirement. The ideal candidate will be interested in designing solutions for AI agents and helping employees use Salesforce's agentic products in innovative new ways to do their best work.

Responsibilities:

• Analyze data, sit in on discovery sessions, and participate in meetings to help gather business needs and requirements for AI-powered workflows.
• Help write functional specifications and User Stories for new agentic capabilities based on users' needs.
• Write Acceptance Criteria for User Stories, learning to define trigger conditions, response formats, and escalation logic.
• Clearly document and communicate information engineers need to design agent solutions.
• Keep pace with evolving business requirements and be willing to work directly with engineers and AI Product Managers on the best possible solution.
• Support UAT , drafting test scenarios, logging feedback and defects, and helping coordinate testing sessions.
• Use Agile and Iterative methodologies during the Agentic Delivery Lifecycle (ADLC).
• Coordinate and collaborate cross-functionally across professional services teams and with global vendors and systems integrators.
• Pick up AI-native tools (Agentforce, Cursor, Claude Code, Slackbot) as part of daily work, and learn core product management fundamentals.

Requirements:

• Excellent spoken and written communication skills.
• Receptive listening skills, willing to ask questions to fully understand what end-users need and why.
• A keen attention to detail.
• Able to follow up diligently to get tasks completed.
• A self-starter, highly motivated, and able to shift directions quickly when priorities change.
• Willing to receive direction and guidance within a team environment, adopt and develop best practices, and overcome obstacles with creative technical solutions.
• Excellent team player able to work with virtual and global cross-functional teams.
• Curiosity about AI/LLM fundamentals , no professional experience required.
• 0-2 years of related experience.

Benefits:

• Time off programs
• Medical, dental, vision
• Mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

The typical base salary range for this position is $69,200 - $76,230 annually.