Acquisition (Sales) Operations Manager

We are seeking an Acquisition (Sales) Operations Manager to join our team at Float. As Acquisition Operations Manager, you’ll own the systems, programs, and operating rhythms that take a prospect from first touch to active, spending customer.

Responsibilities:

• Design and optimize the end-to-end sales-acquired customer journey.
• Own and optimize the Acquisition operating system: outbound cadences, deal-execution playbooks, funnel performance insights and oversight, and the activation ramp that converts a signed contract into usage.
• Evaluate, implement, and optimize the acquisition tech stack (sales engagement, Salesforce pipeline configuration), driving adoption across BDR and AE teams.
• Own pipeline health: coverage ratios, stage conversion, win/loss analysis.
• Build and own forecasting and quota-setting for sales-acquired TPV, and partner with Marketing Ops on the self-serve-to-sales handoff.
• Build scalable territory and account-assignment programs for BDR/AE capacity.
• Partner with BDR/AE leadership on reporting cadences, monetization levers, operating rhythms, and performance metrics.
• Own streamlining handoffs from Marketing > BDR, BDR > AE, and AE to Customer Activation teams.
• Translate fragmented pipeline and activation data into recommendations for Sales and GTM leadership.
• Identify and automate manual BDR/AE work so reps spend more time selling.

Requirements:

• 5+ years in Sales Ops, Revenue Ops, or similar with end-to-end ownership of a sales-acquired pipeline.
• Experience in a consumption/usage-based business where activation, not just bookings, drives revenue is an asset.
• Proven track record building outbound and sales programs with measured impact on business outcomes.
• Hands-on Salesforce and sales-engagement tooling experience.
• Strong analytical skills; comfortable turning fragmented data into a forecast leadership can trust.

Benefits:

• Competitive compensation, equity options, and benefits.
• Hybrid work model – we are based in Toronto with in-office days for connection and collaboration.
• Enjoy catered team lunches every Tuesday, Wednesday and Thursday.
• Bring your pup to our dog-friendly office.
• Thrive in a high-trust, high-performance culture where your work truly matters.