Account Representative

As PayPal continues its mission to revolutionize commerce, we're looking for a driven Account Representative to join our Small and Medium Business Sales team in Paris, France.

In this role, you'll own the end-to-end commercial relationships for a portfolio of around 200 SMB merchants. You'll protect existing transaction margin and drive growth through consistent account management, retention, and sales activity.

Essential Responsibilities:

• Engage and collaborate with the immediate team
• Contribute to solutions and suggest efficiencies
• Exercise judgment on issues of importance
• Acquire, manage, and expand relationships with small and medium-sized merchants
• Prioritize work and ensure task completion guided by policies and procedures

Additional Responsibilities & Preferred Qualifications:

• Own and manage the commercial relationship with your merchants, working closely with colleagues across PayPal to deliver strong end-to-end outcomes
• Use AI-powered tools to spot growth, cross-sell, and risk opportunities across your book
• Keep pipeline, forecast, and portfolio health reporting accurate, and share effective practices with fellow Account Representative colleagues
• Coordinate internal teams to resolve merchant needs, and decide the right action when standard process isn't enough

What We're Looking For:

• Structured, organised, and able to plan and segment a large customer book while keeping follow-through and service quality high
• Skilled in customer and commercial conversations , building trust, identifying needs, and converting the right opportunities without losing customer focus
• Comfortable using AI, data, and playbooks to make sound trade-offs and escalate at the right time when several things need attention at once
• A reliable team collaborator who keeps records, pipeline, and follow-ups accurate and aligned with internal stakeholders

Benefits: At PayPal, we're committed to building an equitable and inclusive global economy. We offer comprehensive, choice-based programs to support all aspects of personal wellbeing,physical, emotional, and financial,delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.