Account Manager (Iberia)

We're looking for an Account Manager to drive merchant growth across Iberia. At Solidgate, Account Management is about more than managing client relationships. It's about becoming a strategic partner to ambitious digital businesses, understanding their challenges, and helping them unlock new opportunities through smarter payments.

You'll own and develop a portfolio of existing B2B merchants, identifying commercial opportunities, driving product adoption, and delivering measurable revenue growth. Our Sales team brings in new merchants; your focus will be on taking those partnerships to the next level.

Responsibilities:

• Build lasting partnerships. Manage and grow a portfolio of existing merchants, becoming their trusted advisor on payments.
• Drive commercial growth. Identify upsell, cross-sell, and expansion opportunities to increase revenue and Solidgate's wallet share.
• Turn needs into solutions. Understand merchants' business challenges, recommend relevant Solidgate products, and drive their adoption.
• Improve payment performance. Analyse payment volumes, approval rates, revenue, and other key metrics to identify opportunities, optimise costs, and support merchant growth.
• Lead commercial conversations. Present solutions, negotiate opportunities, and engage with key decision-makers.
• Collaborate across teams. Work closely with Sales, Product, and other teams to deliver a seamless merchant experience.
• Bring regional insights. Stay close to the Iberian market and contribute ideas that help us strengthen our presence.

Requirements:

• 3+ years of experience in B2B Account Management, Customer Success, or a client-facing Sales/Business Development role.
• Fluent English and Spanish for business conversations and negotiations. Fluent Portuguese is also welcome as an alternative to Spanish.
• You know how to spot commercial opportunities, grow client accounts, and deliver measurable business results.
• Strong presentation, communication, and negotiation skills.
• An analytical mindset and the ability to turn data into practical business recommendations.
• You're comfortable taking ownership, making decisions, and working independently.
• Willingness to travel for merchant meetings and industry events.

Benefits:

• Shape our growth in Iberia. Join at an exciting stage of our regional expansion.
• Work with a product that makes a difference. Solidgate is building a full-stack financial platform.
• Grow your career in fintech. Whether you're coming from SaaS, tech, or payments, you'll have the opportunity to develop specialised expertise in payment orchestration.
• Make an impact that pays off. Your work directly influences merchant revenue growth, with quarterly performance bonuses linked to the results you deliver across your portfolio.
• Get the support to succeed. We offer structured onboarding, hands-on guidance from experienced Account Managers, and a team ready to share its payments expertise.
• Join an international team. Collaborate with talented colleagues across Europe.