Description
We are seeking an experienced Account Manager to join our Defence Industries EAM team. As an Account Manager, you will be responsible for managing one or several larger accounts or acting as the account lead for a substantial part of a top account. You will understand the customer's IT and business objectives, priorities, requirements, and challenges, and add value by implementing HPE's strategy.
Responsibilities:
- Articulate a two-way connection between the customer's core KPIs, business priorities, and initiatives, and the plan to support the customer with IT solutions.
- Build and execute a plan to drive growth and profitability across HPE's portfolio.
- Engage with the customer to identify opportunities and translate their business challenges and goals into IT opportunities.
- Develop and maintain a professional relationship network within the customer to maximize efficiency and effectiveness for HPE.
- Develop and maintain a view of the partner landscape in the account and run an active governance process for the partner network.
- Develop and update expertise in IT technology and engage with the customer's CTO/CIO.
- Build, develop, and lead the extended account team.
- Provide feedback into other HPE organizations and coordinate with other customer-facing HPE organizations to improve the customer experience.
Education and Experience:
- University or Bachelor's Degree preferred, or equivalent experience.
- Typically 6-10+ years of account management experience.
- Experience in the IT industry preferred.
Knowledge and Skills:
- Drives Results
- Strategic Planning
- Sales Execution
- Continuous Learning
- IT Industry Acumen
- HPE Portfolio Knowledge
- Team Leadership
- Network/Relationship Building
- Two-way communication
- Influencing and Negotiating
- Business Acumen
- Operational Excellence
- Integrity
Impact/Scope:
- Typically manages 1 to many accounts representing moderate revenue for HPE.
- Qualifies and closes large deals of moderate to high complexity and cross-BU scope.
- Works with all levels of decision-makers in the customer organization.
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