Description
We are seeking a Customer Consultant to join our team at Postbank Filialvertrieb AG in Dinslaken.
As a Customer Consultant, you will be responsible for providing demand-oriented advice on our comprehensive range of financial products.
Your tasks will include:
- Providing independent advice to customers on financial products
- Building sustainable customer relationships through personal conversations and telephone contact
- Taking responsibility for customer care in your branch
- Working closely and trustfully with your branch team
- Organising your working day independently and being a competent contact person for customers on financial matters
To be successful in this role, you will need:
- Sales talent with a passion for working with people from diverse backgrounds
- A successful commercial education - ideally as a bank clerk or with several years of experience in customer consulting or sales
- Quereinsteiger with a passion for working with people are welcome
- High service competence and resilience in everyday work, as well as openness to rapidly changing framework conditions
- A high interest in financial topics and economic interrelationships
In return, we offer:
- A secure, permanent and responsible job in a motivated and helpful team
- A good salary, Christmas and holiday pay, as well as an attractive performance-related remuneration
- Our collective bargaining agreement offers you a 38.5-hour week for a balanced work-life balance
- Part-time employment is possible by agreement
- We are certified by berufundfamilie gGmbH for our family-friendly personnel policy
- We offer clear career paths and diverse development opportunities - for example, as a specialist or manager
We also provide a wide range of benefits that cover all your professional and personal needs, including:
- Emotional well-being: offers such as counselling in difficult life situations and mental health promotion
- Physical fitness: offers such as comprehensive check-up examinations, vaccination offers and healthy lifestyle advice
- Social networking: support through the pme family service, fitness centre job, flexible working time models and a diverse culture of diversity, equal opportunities and participation
- Financial security: offers such as contribution plans for old-age provision, bank services for employees, company bicycle or Germany ticket