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From the employer's careers site First seen 4 Nov 2026

Manager, Collections (Unsecured Collections) - Hang Seng Bank (HK)

HK Business Mongkok, Kowloon On-site senior full-time

The employer hasn't listed a salary.

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Description

We are seeking a high-caliber professional to join our team as Manager, Collections.

Principal responsibilities:

  • Lead, plan and co-ordinate projects including offshoring migrations, process reviews, and system and manpower related issues
  • Provide prompt responses and recommendations on credit policies
  • Initiate and manage legal proceedings against debtors
  • Ensure all legal recovery activity is conducted in line with Group standards and regulatory expectations
  • Represent the bank at hearings as required
  • Liaise with the Official Receiver’s Office / Outside Trustee on bankruptcy related matters
  • Handle and manage external solicitor firms

Requirements:

  • University degree in a related discipline OR other relevant qualifications
  • Minimum 5 years' managerial experience in credit risk or complaint handling and project management
  • Good understanding of portfolio management techniques
  • Strong interpersonal / leadership skills
  • Proficiency in both English and Chinese, fluency in Putonghua an advantage

Skills

Required

Nice to have

  • Putonghua

Ready to apply?

You apply with the employer directly. Their original posting is here: https://portal.careers.hsbc.com/careers/job/563774612030528

Apply on HK Business