Description
Join Hang Seng Bank as an Associate Relationship Manager and discover a career where you can make a real impression. You'll undergo structured training to develop a wide spectrum of retail banking product knowledge and pave the way for further career development as a Relationship Manager.
Principal Responsibilities:
- Deliver professional and welcoming service to branch customers
- Understand customer needs and recommend suitable banking solutions
- Support account opening, account servicing, and everyday banking enquiries
- Identify business opportunities and make appropriate referrals to Relationship Managers and specialist teams
- Participate in branch campaigns and customer-acquisition activities
Requirements:
- University Degree or Associate Degree holders; or HKCEE/HKDSE holders with at least one year of working experience
- IIQE Papers 1, 2, and 3, or equivalent qualifications, are required
- Strong interest in customer service, sales, and retail banking
- Good communication, relationship-building, and problem-solving skills
- Proficient in English and Chinese; Putonghua is an advantage
- Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage
What We Offer:
- Attractive basic salary
- Healthcare coverage for you and your family
- Retirement benefit scheme with employer contributions
- Employee Share Purchase Plan
- 18 days of annual leave, plus other leave benefits
- Preferential staff housing-loan interest rates, subject to applicable terms
- Structured training and career-development opportunities