Description
We are seeking a highly motivated and customer-focused individual to join our team as a Bank Teller at our location in Bergisch Gladbach.
As a Bank Teller, you will be responsible for managing the daily cash balance, handling customer transactions, and providing exceptional customer service.
Key responsibilities include:
- Managing the daily cash balance and handling customer transactions, including deposits, withdrawals, and foreign currency exchange
- Providing exceptional customer service and supporting customers with transactions, administrative tasks, and digital services
- Promoting digital services, such as online and mobile banking, to customers
- Contributing to the success of the branch by actively scheduling appointments and referring customers to financial advisors
To be successful in this role, you will need:
- A completed commercial education or a qualification as a bank clerk
- A reliable and team-oriented work style with a strong focus on customer service
- Excellent communication skills and a friendly, confident demeanour
- First experience in appointment scheduling and referral of customers to advisors is desirable
- Basic knowledge of private customer products and digital services is beneficial
In return, we offer a comprehensive package of benefits, including:
- Emotional well-being: support for mental health and well-being
- Physical fitness: extensive check-up examinations, vaccination offers, and healthy lifestyle advice
- Social networking: flexible working hours, family service, and diversity promotion programmes
- Financial security: retirement plans, employee bank services, and exclusive employee discounts
The position is available in full-time and part-time.
If you have any questions about the recruitment process, please contact Jacqueline Sophie Koenig at +49 0 6991043443.