Description
We are seeking an Account Manager - Cloud Service Provider to serve as the overall account lead for numerous large named accounts in an assigned country, geographic territory and/or industry. You will understand a client’s key business and IT challenges and requirements and focus on driving value for the client, while maximizing revenue and margin for the company.
Responsibilities:
- Builds growth opportunities using the account planning process
- Actively manages planning process through scheduled reviews and updates
- Extensive time working with and leveraging external partners to deliver solution sale
- Significant percentage of time spent directly with customer
- Interfaces with all levels, including highest within customer organization
- Develops business plan in conjunction with customer
- Applies consultative-selling techniques to identify and advance opportunities
- Maintains high-level of customer loyalty and builds trust and integrity
- Responsible for achieving/managing quarterly, half yearly, annual quota and/or margin
- Enters all opportunities in pipeline tool and updates them weekly
- Recommends and Implements industry leading Pipeline management practices
- Ability to implement margin recovery activities/strategies
- Acts as a first interface for international accounts in collaboration with members of global business teams, and local teams
- Identifies customer requirements, matches with company capabilities and chooses the respective company supply chain accordingly
Education and Experience Required:
- University or Bachelor's degree
- Detailed knowledge of key customer types or customers on given products
- Viewed as expert in company
- Typically 8+ years of experience
- Industry experience required
- Experience in product specialty (computers, printers, servers, storage)
Knowledge and Skills:
- Good leadership skills and cross functional expertise
- Good time management skills
- Broad understanding of the customer's needs
- Ability to coordinate multiple internal and external partners
- Hi level customer management relationship building
- Partner organization intelligence aligned with partner management skills
- Advanced sales negotiation, and deal closing skills
- Expertise in managing end- to-end sales processes in large deals
- Relevant knowledge of client's industry
- Knowledge of the company's breadth of solutions
- Ability to understand the customer's business issues and translate to the company's solutions
- Ability to prioritize and drive strategic sales activity on a complex solution basis
- Excels in competitive selling skills
- Sells across platform and specialty
What We Can Offer You:
- Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
- Investment in your career
- Unconditional inclusion in the way we work and celebrate individual uniqueness