Description
We are seeking a TikTok Shop Account Manager to own a book of business of clients and devise their marketplace strategy on TikTok Shop as part of our Pattern Creators team.
Responsibilities:
- Build and manage relationships with multiple brand partners
- Develop forward thinking, data-driven analyses and consultative recommendations that align with brand goals
- Deliver the highest level of strategic and customer service to our clients
- Communicate effectively with key internal stakeholders
- Stay current on industry trends and new or innovative approaches within social commerce
- Monitor and analyze account performance, making data-driven recommendations to enhance product listings, campaign effectiveness, affiliate outreach, and overall marketplace presence
- Collaborate with clients to develop and implement tailored strategies for TikTok Shop
- Prepare and present regular performance reports and insights to clients
Requirements:
- Bachelor's Degree required
- 3-5 years in account management, with specific experience in e-commerce or marketplace environments
- Understanding of TikTok Shop and its features preferred
- Strong ability to analyze data and metrics
- Excellent verbal and written communication skills
- Proven organizational skills with the ability to manage multiple accounts and projects simultaneously
- Demonstrated capability to identify issues, develop solutions, and resolve challenges effectively and efficiently
Benefits:
- Unlimited PTO
- Paid Holidays
- Onsite Fitness Center
- Company Paid Life Insurance
- Casual Dress Code
- Competitive Pay
- Health, Vision, and Dental Insurance
- 401(k) match