Description
At Soho House, a Runner plays a vital supporting role in ensuring the smooth and efficient flow of service between the kitchen and front-of-house teams.
As a key link in the dining experience, the Runner is responsible for delivering food and beverages promptly, maintaining cleanliness and organisation across the service areas.
Your main responsibility is to assist the waiting staff and make sure the member gets a superior experience.
You will deliver food orders from the kitchen (or drinks orders from the bar) to members' tables, acting as a point of contact between the kitchen/bar and the floor.
Responsibilities
- Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members.
- Maintain a spotless, pristine work environment.
- Provide service to and be accountable for an assigned section.
- Develop relationships with members to provide personalized service.
- Polish cutlery ensuring they are ready for service.
- Prepare any additions to tables in advance (preparing lemon wraps, condiments, butter portions etc).
- Perform opening and closing procedures including but not limited to the set up and break down of stations.
- Ensure all service equipment is handled carefully and stored correctly.
- Maintain a spotless and pristine working environment.
- Attend regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.
Benefits
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 year's continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Requirements
- 2–3 years in a similar high-end dining environment
- Excellent food and beverage knowledge, including wine service
- Strong interpersonal and teamwork skills with a hands-on approach
- Confident, polished, and professional demeanour
- Exceptional communication and organisational skills
- Familiarity with POS systems and reservation software