Description
We are looking for a Senior Specialist, Implementation to join our CIS Testing Team. The successful candidate will act as a central point of contact for customers and/or Mastercard customer representatives throughout processing implementation project end-to-end execution.
Responsibilities:
- Provide testing support to Mastercard customers for all products and services
- Act as processing implementation specialist to customers' processing support staff
- Handle multiple key customer processing implementation projects in parallel
- Define, create, maintain and document standard and non-standard key customer processing implementation processes
- Provide training to CIS organization, other Mastercard organizations and the customer
Requirements:
- Bachelor's degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience
- Information Technology system knowledge, with expert understanding of network topology, and project management
- Strong payment transaction processing and industry business principles knowledge
- Ability to interact well with customers and management
- Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
Corporate Security Responsibility:
- Abide by Mastercard's security policies and practices
- Ensure the confidentiality and integrity of the information being accessed
- Report any suspected information security violation or breach
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines