Description
We are seeking a Specialist, Implementation Overview to lead a cross-functional processing implementation project team in a customer-facing environment. The successful candidate will deliver standard and complex implementation activities, ensuring quality and reliability of the implementations.
Responsibilities:
- Act as central point of contact for customers and/or MasterCard customer representatives throughout processing implementation project end-to-end execution.
- Assess and document customer needs and according implementation impacts on customers’ and MasterCard’s core and non-core processing systems and platforms.
- Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
- Handle multiple customer processing implementation projects in parallel.
Requirements:
- Relevant experience in Information Technology system knowledge, with basic understanding of network technology, applications, and project management.
- Understanding of payment transaction processing and industry business knowledge.
- Understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles.
- Understanding of the 4 party model and the full transaction lifecycle for MasterCard brands.
- Ability to interact well with the customer.
- Good verbal and written communication skills in English.
- Self Starter with a desire to learn independently.
- Ability to work as a part of a cross-functional team.
- Ability to manage change in a technical work environment.
- Knowledge of French or Russian is a significant plus.
Corporate Security Responsibility:
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.