Description
At Soho House Nashville, you will be responsible for providing exceptional service to members and guests as a Server. You will discuss and educate them on menu items, allergies, and present an approachable and elevated experience following Soho House Service Standards.
Main Duties:
- Develop and maintain professional relationships with coworkers and management
- Positively influence members and guests' experience by elevating the dining experience with food and drink pairing options
- Maintain communication and advise Management and Executive Chef on any allergies or potential red flags
- Complete all check out reports at the end of each shift
- Adhere to health and safety policies and company procedures
- Ensure food orders are finished being plated and coursed out correctly before serving
- Assist runners and bussers with expo and service bar tickets
- Clean and stock server alley and bar area
- Knowledge of the menu, with the ability to make suggestions
Required Skills/Qualifications:
- Minimum of 2+ years' experience in a similar capacity
- Thrive in fast-paced, high-volume environments and maintain calm under pressure
- Hospitable, approachable, and passionate about customer service
- Ability to work flexible shifts and schedules, including weekends and holidays
- Ability to take direction, work in a team environment, and autonomously
Benefits:
- Competitive compensation package
- Health Care + 401K: Full-time employees are eligible for full benefits
- Paid Time Off: Full-time Employees have sick days + vacation days
- Career Development opportunities
- Soho Impact initiatives
- Learning & Development courses
- Cookhouse & House Tonic events
- Team Events and meals