Description
At Soho House, you will be responsible for providing exceptional service to members and guests as a Server Part Time at Little Beach House Malibu.
The Role… As a Server, you will understand, discuss, and educate members and guests on all menu items, allergies associated, and present an approachable and elevated experience by following Soho House Service Standards.
Main Duties:
- Develop and maintain professional relationships with coworkers and management
- Positively influence members and guests' experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales
- Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night
- Complete all check out reports at the end of each shift and have it double checked and signed by management
- Adhere to health and safety policies and all Company policies, procedures, standards, and local, state, and federal law as applicable
- Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests
- Assist runners and bussers when possible with expo and service bar tickets to support all table orders
- Clean and stock server alley and bar area, polish silverware, plates, and/or glassware as needed
- Knowledge of the menu, with the ability to make suggestions when asked by members and/or guests
Required Skills/Qualifications:
- Minimum of 2+ years' experience in a similar capacity
- Thrive in fast-paced, high-volume environments and maintain calm through quickly and effectively problem-solving under pressure
- Must be hospitable, approachable, passionate about customer service, and respectful towards colleagues and guests
- Must be able to demonstrate competency as outlined in the training schedule and Club School
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed
- Ability to take direction, work in a team environment, and autonomously
- Tips certified and POS knowledge
Physical Requirements:
- Must be able to seize, grasp, turn, and hold objects with hands
- Must be able to make periodical fast-paced movements to go from one part of the property to others
- Must be able to move, pull, carry, or lift at least 20 pounds
- Must be able to occasionally kneel, bend, crouch, and climb
Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks, including health care, 401K, paid time off, career development, and more.