Description
WGU is seeking a Clinical and Field Experience Assistant to join the Leavitt School of Health team. The successful candidate will be responsible for facilitating, documenting, and communicating placement efforts, compliance requirements, and affiliation agreement progress with students and internal/external stakeholders.
Essential Functions and Responsibilities:
- Collaborate with students, WGU personnel, and outside professionals regarding placement, compliance, and/or outreach efforts.
- Negotiate and secure partnerships with external health facilities and academic settings.
- Communicate with students and stakeholders to set clear expectations of the placement and onboarding process, compliance requirements, and affiliation agreements.
- Support students in adhering to placement guidelines/policies.
- Assist students with navigating the requirements needed to be cleared for placement.
- Communicate via email, meetings, and phone calls.
- Exhibit professional conduct, interaction, and communication as a representative of the company and the department.
- Work in a student relations management system.
- Collaborate with legal counsel to assure all contracts with sites are current and appropriate.
- Conduct research online of new sites.
- Initiate and maintain contracts between WGU and health facility sites.
Knowledge, Skill and Abilities:
- Strong organisational skills.
- Highly attentive to detail.
- Sound decision-making and problem-solving skills.
- Strong written and verbal communication skills.
- Ability to work well under stress and meet deadlines.
- Capacity for self-motivation and working independently.
- Ability to form and maintain partnerships.
- Ability to provide excellent customer service.
- Mastery of basic computer skills.
- Aptitude for learning new technology.
Job Qualifications:
- High school diploma or GED.
- One or more years of experience with Microsoft Office and Adobe products.
- One year of experience in an administrative or support role.
Preferred Qualifications:
- Associate's degree or enrolled in a degree program.
- Experience with clinical placement/scheduling, compliance, affiliation agreements, or related WGU experience.
- Experience with Salesforce.
- Experience working in higher education.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Travel Requirements:
- Occasional travel of up to 20%, including required attendance at designated company summits.