Description
As Senior Client Insight Manager, you will lead the commercial and client-service relationship for Sainsbury's Insight Platform (SIP) clients across Food and Non-food.
You will own annual renewals, develop new-business proposals, convert pipeline opportunities and help suppliers make better, faster decisions by getting more value from the platform.
You will act as an ambassador for SIP, delivering demonstrations and review sessions to existing and prospective clients.
Day to day, you will monitor platform usage, identify accounts where engagement or renewal may be at risk and build practical plans to improve adoption.
You will calculate fees for SIP and EPOS renewals and proposals, coordinate contract set-up and financial administration, support aged-debt activity and keep opportunities accurately updated in internal systems.
You will also create external client communications, share relevant market insight and manage one direct report, supporting their development and contribution to team goals.
The ideal candidate will have:
- Demonstrable experience managing client or supplier accounts, including commercial negotiations, renewals or new-business proposals.
- Evidence of using customer, shopper or commercial data to identify opportunities and support business decisions.
- Experience creating and delivering client proposals, account reviews, presentations or product demonstrations to senior stakeholders.
- Ability to calculate or validate commercial fees and maintain accurate contract, pipeline or financial information using Excel and related business systems.
- Experience coordinating multiple stakeholders, client priorities and deadlines, with clear examples of proactive problem solving and accurate delivery.
In return, you will receive a competitive salary plus benefits, including:
- Colleague discount: 10% on shopping online and in-store at Sainsbury's, Argos, TU and Habitat.
- Pensions scheme and life cover.
- Performance-related bonus of up to 10% of salary.
- Annual holiday allowance and ability to buy up to an additional week's holiday.
- Season ticket loans, cycle to work scheme, health cash plans, salary advance.
- Access to a great range of discounts from hundreds of other retailers.
- Employee assistance programme.
- Up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave.