Description
We make health happen at Bupa, supporting those in need through person-centred care in our dedicated care homes.
As a Customer Support Assistant at Green Gates Care Home, you will deliver a professional, welcoming, and efficient front-of-house service, maintaining high administration standards.
Key Responsibilities:
- Deliver exceptional customer service in a receptionist or administrative role
- Manage payroll administration and process employee-related information
- Maintain administrative procedures and processes
- Utilise Microsoft Office applications (Word, Excel, Outlook)
- Build and maintain relationships with strong interpersonal skills
- Communicate effectively with people at all levels, verbally and in writing
- Demonstrate attention to detail and flexibility in managing a varied workload
- Work efficiently to tight deadlines with a strong telephone manner
- Manage own time, prioritising and organising work appropriately
Benefits:
- Access to Viva, our global wellbeing programme
- My Healthcare: free 24/7 support, advice, and treatment
- Annual allowance for Bupa healthcare products (£350)
- Wagestream: early access to up to 40% of earned wages
- 28 days holiday
- Sick pay scheme for frontline teams
- Long service rewards (ecards, extra holidays, money)
- Free meal on every shift
- Interest-free annual travel loan
- Range of Bupa pension plans
- Parental leave schemes
- Menopause Plan
- Discounts at gyms and fitness facilities
About Bupa: We're a health insurer and provider driven by the purpose of helping people live longer, healthier, happier lives, making a better world.
Our Culture: We champion diversity and encourage applications from people with diverse backgrounds and experiences. We're a Level 2 Disability Confident Employer, offering interviews to disabled applicants who meet the minimum criteria.