Description
Anthropic's sales organization is growing rapidly, and it needs to reinvent its enablement processes. The company is seeking a Head of Enablement Experience & Innovation to build the next generation of enablement with a Claude-first approach. This approach focuses on hyper-personalization for each seller, delivery in the flow of work, and measurement by impact.
The ideal candidate will have deep expertise in using AI for enablement and a background in user experience design, product management, or workflow design. They should have experience shipping experiences at scale and demonstrating improved performance.
Key responsibilities include:
- Setting the vision and roadmap for a Claude-first approach to enablement
- Using Claude to tailor learning to each seller's role, tenure, and live deals
- Designing workflows that bring guidance to sellers in the tools they already use
- Leading the learning platform, enablement tools, playbooks, and content hub
- Running enablement like a product, with discovery, testing, and iteration
- Tracking adoption and impact on sales metrics
- Partnering with cross-functional teams to ensure a cohesive experience
- Running experiments with new Claude capabilities and setting standards for responsible AI use
The annual compensation range for this role is $310,000-$360,000 USD.
The company offers competitive compensation and benefits, including optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space.