Description
As the leader of Partner Services Delivery and Success within Partnerships at Anthropic, you will lead the global field delivery, partner success, and partner health teams that make Claude deployments succeed at customers when partners build and run them.
This is a senior leadership role on the Partnerships leadership team, reporting to the Global Head of Partnerships. You will own deployment strategy and approaches, field delivery, delivery assurance, partner success, partner health and escalation, working with the account team, relationships, and the bench.
You will also build the measurement, make your organisation AI-native, run delivery records, quality signals, and pattern-finding on Claude, act as the executive sponsor in strategic partner-led deployments, travel to partner and customer sites, and stay current with emerging AI trends.
You may be a good fit if you have 15+ years in technical delivery, professional services, or solutions leadership, including several years leading leaders. You have built a delivery organisation, executed through a period of high volume growth, and have experience with large enterprise deployments, global systems integrators, and advisory firms.
The annual compensation range for this role is $540,000-$585,000 USD.