Description
As a Senior ServiceNow GRC/ IRM Transformation & Advisory Consultant, you will be at the forefront of optimizing and transforming critical business workflows for global market leaders.
Your role will include:
- Strategic Advisory: Providing expert advisory services across Enterprise Risk Management, Policy & Compliance, Operational Resilience, Third-Party Risk Management, and Governance operating models enabled by ServiceNow IRM.
- Outcome-Driven Delivery: Leading the design and delivery of ServiceNow solutions that directly enable clients' strategic business outcomes, with a focus on enterprise risk management, risk and control frameworks, operational resilience, business continuity management, and third-party risk management.
- Industry Expertise: Applying deep industry subject matter expertise across diverse sectors (Financial Services, Consumer & Retail, Energy & Utilities) to tailor solutions.
- Client Partnership: Cultivating and expanding trusted advisor relationships with clients, advancing Infosys Consulting's objective to be their go-to partner.
- Practice Building: Contributing your ideas and expertise to grow our global consulting capability, coaching colleagues, and staying ahead of market trends.
- Business Development: Supporting bid responses and identifying new opportunities to expand our impact with clients.
Requirements:
- ServiceNow Mastery (5+ years required): Proven experience in ServiceNow implementation and advisory roles, with demonstrable expertise in the IRM suite.
- Preferred Module Specializations: Integrated Risk Management (IRM), Risk & Compliance (RC), Vulnerability Response (VR), Security Incident Response (SIR), Third-Party Risk Management (TPRM), Agentic AI (Now Assist, GenAI), Configuration Management Database (CMDB).
- Consulting Acumen: A minimum of 5 years of dedicated consulting experience, or a strong track record in client-facing advisory roles within industry.
- Sector Expertise: Financial Services, Consumer & Retail, Energy & Utilities.
- Certifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS) certifications.
- Project Leadership: Demonstrable experience in project management, agile delivery, business analysis, solution architecture, and scope definition.
- Valuable Certifications: PMP, Prince2, SAFe, or other Scaled Agile certifications.
- Driving Change: Experience in managing organizational change and driving adoption for technology transformations.