Senior ServiceNow GRC/ IRM Transformation & Advisory Consultant Role

As a Senior ServiceNow GRC/ IRM Transformation & Advisory Consultant, you will be at the forefront of optimizing and transforming critical business workflows for global market leaders.

Your role will include:

• Strategic Advisory: Providing expert advisory services across Enterprise Risk Management, Policy & Compliance, Operational Resilience, Third-Party Risk Management, and Governance operating models enabled by ServiceNow IRM.
• Outcome-Driven Delivery: Leading the design and delivery of ServiceNow solutions that directly enable clients' strategic business outcomes, with a focus on enterprise risk management, risk and control frameworks, operational resilience, business continuity management, and third-party risk management.
• Industry Expertise: Applying deep industry subject matter expertise across diverse sectors (Financial Services, Consumer & Retail, Energy & Utilities) to tailor solutions.
• Client Partnership: Cultivating and expanding trusted advisor relationships with clients, advancing Infosys Consulting's objective to be their go-to partner.
• Practice Building: Contributing your ideas and expertise to grow our global consulting capability, coaching colleagues, and staying ahead of market trends.
• Business Development: Supporting bid responses and identifying new opportunities to expand our impact with clients.

Requirements:

• ServiceNow Mastery (5+ years required): Proven experience in ServiceNow implementation and advisory roles, with demonstrable expertise in the IRM suite.
• Preferred Module Specializations: Integrated Risk Management (IRM), Risk & Compliance (RC), Vulnerability Response (VR), Security Incident Response (SIR), Third-Party Risk Management (TPRM), Agentic AI (Now Assist, GenAI), Configuration Management Database (CMDB).
• Consulting Acumen: A minimum of 5 years of dedicated consulting experience, or a strong track record in client-facing advisory roles within industry.
• Sector Expertise: Financial Services, Consumer & Retail, Energy & Utilities.
• Certifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS) certifications.
• Project Leadership: Demonstrable experience in project management, agile delivery, business analysis, solution architecture, and scope definition.
• Valuable Certifications: PMP, Prince2, SAFe, or other Scaled Agile certifications.
• Driving Change: Experience in managing organizational change and driving adoption for technology transformations.