Description
We are seeking an experienced and inspiring leader to lead our global Private Market Operations organisation, supporting multiple LSEG businesses, primarily within the Data & Analytics division.
This role leads a globally distributed team of more than 130 colleagues responsible for delivering authoritative entity reference data that powers critical customer workflows, supports regulatory use cases, and enables the success of a broad portfolio of LSEG products and services.
As Senior Manager, you will shape strategy, drive operational excellence, champion transformation, and build a high-performing culture. You will play a pivotal role in advancing our Private Markets growth ambitions through scalable operations, innovation, client focus, and strong cross-functional partnership.
Responsibilities
- Lead a Global Organisation
+ Provide inspirational leadership to a large global operations team, creating transparency, alignment, and accountability across regions and functions. + Nurture a culture of speak up where colleagues can grow, chip in, and perform at their best. + Enable leaders and teams to deliver consistently against operational, strategic, and customer outcomes.
- Deliver Exceptional Customer Outcomes
+ Ensure the timely delivery of high-quality data, products, and services that meet customer expectations and commercial commitments. + Use customer insights, market trends, and performance data to continuously improve service delivery and customer experience. + Develop a customer-first approach.
- Shape and Implement Strategy
+ Define and deliver the strategic roadmap for Private Market Operations, aligning priorities with business objectives and growth opportunities. + Lead initiatives that expand content coverage, enhance service capabilities, improve scalability, and strengthen competitive advantage. + Translate long-term strategy into clear operational plans and measurable outcomes.
- Drive Transformation and Innovation
+ Lead business transformation through process improvement, automation, artificial intelligence, and technology-enabled change. + Find opportunities to simplify, transform, and scale operations while improving quality and efficiency. + Build a culture that accepts innovation, continuous improvement, and learning.
- Deliver Business Performance
+ Lead budgets responsibly and optimise resources to achieve financial, operational, and customer goals. + Monitor and improve key performance indicators, ensuring sustainable delivery against targets and commitments. + Balance operational excellence with strategic investment and long-term growth.
- Provide Leadership
+ Offer strategic guidance and subject matter expertise to support sound decision-making across the organisation. + Anticipate emerging trends, risks, and opportunities within Private Markets and related data ecosystems. + Enable informed decisions through data-driven insights and business expertise.
- Develop Talent and Capability
+ Attract, develop, and retain diverse talent through coaching, mentoring, succession planning, and capability-building initiatives. + Create opportunities for career growth and leadership development across the organisation. + Recognise and celebrate achievements while maintaining high performance standards.
- Build Strong Partnerships
+ Work closely with Product, Technology, Commercial, Strategy, and Operations leaders to shape future capabilities and deliver customer value. + Influence business outcomes through effective collaborator engagement and partnership. + Foster productive relationships that accelerate innovation and execution.
- Represent the Function
+ Act as a trusted leader and advocate for Private Market Operations across senior leadership forums. + Chip in to broader business, operational, and strategic priorities that support the success of LSEG.
Requirements
- Significant leadership experience in large-scale operations, data, content, information services, or related environments.
- Proven understanding of financial markets, entity data, reference data, private markets, or comparable information domains.
- Shown success leading global teams through growth, transformation, organisational change, and business evolution.
- Demonstrated experience delivering against operational, financial, quality, and customer performance objectives.
- Strong background of improving business performance through process excellence, automation, technology adoption, and innovation.
- Experience influencing senior collaborators and driving alignment across Operations, Product, Commercial, Strategy, and Technology functions.
- Exceptional people leader skills with a consistent record to build capability, develop future leaders, and create highly engaged teams.
- Excellent communication, partnership, collaborator management, and executive influence skills.
- Strong critical thinking, problem-solving, and decision-making capabilities.
- Ability to navigate complexity, prioritise effectively, and drive execution in a fast-paced and evolving environment.