Description
We are seeking a Senior Program Manager to establish and lead HPE's cross-functional program for governing third-party firmware incorporated into HPE products and solutions.
This leader will build the operating model required to ensure supplier-developed firmware is identifiable, secure, supportable, traceable, and managed throughout its lifecycle, from product and supplier selection through deployment, vulnerability management, sustaining, and end of support.
The role spans a broad ecosystem of third-party technologies, including power and cooling infrastructure, CDUs, RDHXs, ARCS/MCS, PDUs, power shelves, inverters, SSDs, memory, and other supplier-provided devices containing field-upgradable firmware.
Responsibilities:
- Establish governance and ownership: Define the enterprise operating model, RACI, decision rights, and escalation paths across Firmware and Hardware Engineering, Product Security, Supply Chain, Procurement, Quality, Services, Product Management, and suppliers.
- Build an end-to-end firmware lifecycle: Establish repeatable processes covering supplier qualification, firmware and security assessment, product qualification, release, deployment, updates, vulnerability response, sustaining, and end of support.
- Strengthen cybersecurity and compliance: Partner with Product Security and suppliers to establish requirements for secure firmware, vulnerability management, SBOMs, firmware signing and provenance, secure development, supply-chain cybersecurity, and applicable regulatory requirements.
- Drive supplier accountability: Work with Procurement and Supply Chain to establish clear contractual expectations for firmware quality, availability, security updates, vulnerability remediation, support duration, incident response, and end-of-life notification.
- Define HPE versus supplier responsibility: Establish decision criteria for HPE-branded versus supplier-branded products and ensure firmware ownership and lifecycle obligations are explicitly understood before products are introduced.
- Enable customer and service support: Ensure Services, field teams, and customers can identify shipped and supported firmware, obtain approved updates, understand upgrade requirements, and access clear HPE and supplier escalation paths.
- Lead cross-functional execution: Drive decisions and closure of issues spanning organizational boundaries while leveraging established HPE and Compute processes wherever practical.
- Manage risk and executive communication: Maintain program-level risk, metrics, and governance mechanisms and translate complex technical, supplier, security, and lifecycle issues into clear leadership decisions.
Education and Experience Required:
- Bachelor's or Master's degree in Business Management, Engineering, Computer Sciences, or equivalent.
- 8+ years of technical program management, engineering program management, product lifecycle management, or comparable experience.
Knowledge and Skills:
- Extensive experience with using project and program planning tools and software packages to create, manage, and track project results.
- Excellent analytical and problem-solving skills.
- Demonstrated business acumen and successful experience managing all aspects of programs, including communicating with stakeholders and directing matrixed teams and resources.
- Excellent written and verbal communication skills; mastery in English and local language.
- Ability to effectively communicate program plans, proposals, and results, and negotiate options at senior management levels.
- Demonstrated ability to lead complex, cross-functional programs across engineering and business organizations.
- Experience with firmware, embedded systems, servers, infrastructure products, hardware lifecycle management, or related technologies.
- Working knowledge of firmware cybersecurity, vulnerability management, secure development, and supply-chain security.
- Experience working with third-party suppliers, Procurement, Supply Chain, and contractual requirements.
- Strong program governance, risk management, executive communication, and organizational influence skills.
- Ability to translate engineering, cybersecurity, supplier, and customer-support requirements into an executable operating model.
What We Can Offer You:
- Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial, and emotional wellbeing.
- Personal & Professional Development: We also invest in your career because the better you are, the better we all are.
- Unconditional Inclusion: We are unconditionally inclusive in the way we work and celebrate individual uniqueness.