Description
As a Contract Specialist, you will identify and engage contract workers, independent contractors, and small businesses that provide public record data and document acquisition, verification, and related services.
You will negotiate terms, support procurement strategies, manage contracts and ongoing provider relationships, and serve as a subject matter expert on court systems, processes, and procedures.
Responsibilities:
- Develop and execute strategies to establish and sustain a service-provider network for public record data and document acquisition, verification, and related services.
- Identify and implement cost-containment and cost-reduction strategies.
- Manage procurement processes for contract workers, independent contractors, and small businesses.
- Draft, administer, and manage contracts, ensuring service-level agreements are met.
- Serve as the ongoing point of contact for communications between internal stakeholders and service providers.
- Monitor service-provider performance against service-level agreements.
- Manage contract renewal, renegotiation, recertification, cancellation, and breach-of-contract processes.
- Act as a subject matter expert on court systems, processes, and procedures.
- Resolve court-access issues that inhibit public record collection.
- Identify procedural and system process improvements.
- Compile and maintain state-, county-, and court-specific collection information.
- Build strong cross-functional relationships and collaborate effectively across departments and business units.
Requirements:
- Bachelor's degree or equivalent related work experience.
- Three to five years of experience in a related role, such as vendor management, vendor relationship management, strategic sourcing, or supply chain.
- Understanding of negotiation theory and sourcing concepts, strategies, and practices.
- Strong business and financial acumen.
- Strong coordination, attention to detail, problem-solving, and planning skills.
- High degree of business ethics, accountability, professionalism, and confidentiality.
- Excellent written and verbal communication, presentation, judgment, analytical, customer service, interpersonal, group, and project and task management skills.
- Ability to work independently, manage multiple priorities, and operate effectively in a fast-paced environment.
- Adaptability, willingness to learn new enterprise applications quickly, and ability to support change.
- Proficiency with Microsoft Office.
Benefits:
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts