Description
At Braze, we're a customer engagement platform that helps brands deliver great customer experiences. We're seeking a Partner Sales Manager to own the operating relationship with a named set of Tier 1 and Tier 2 venture firms.
The Role: As Senior Partner Sales Manager, VC, you own the operating relationship with a named set of Tier 1 and Tier 2 venture firms. Your job is to expand Braze's relationships and credibility within each firm well beyond the platform owner, so that when a portfolio company is evaluating customer engagement platforms, Braze is the default recommendation.
Responsibilities:
- Firm operating cadence: Run a recurring cadence with each assigned firm with clear agendas, pre-work, and follow-through.
- Firm-wide relationship depth: Build relationships beyond the typical platform owner, into a firm's investment, talent, and community teams.
- Define and deliver joint initiatives with your partner firms that support the growth of their portfolio companies and Braze’s customer footprint.
- Portfolio enablement: Run portfolio-facing enablement, including workshops, office hours, founder sessions, and event participation.
- Work closely with the Braze sales team on founder and portfolio-company introductions, converting relationship depth into qualified pipeline and new business wins.
- Reporting and forecasting: Own pipeline management and portfolio tracking to ensure Leadership visibility.
- Offer and program feedback: Gather feedback from firms and portfolio companies on program and offer design.
Requirements:
- 7-10 years of experience in Venture Capital, Private Equity, Partnerships, Sales, Business Development or Ecosystem roles.
- Direct, hands-on experience partnering with VC firms.
- Comfortable being the single point of contact for a named portfolio of firms.
- Confident enough with Braze's platform and composable architecture to speak credibly to a firm's platform or portfolio-ops team.
Nice to Have:
- Familiarity with Customer Engagement, Growth and Retention strategies.
- Experience building or expanding a partner program.
What We Offer:
- Competitive compensation that may include equity.
- Retirement and Employee Stock Purchase Plans.
- Flexible paid time off.
- Comprehensive benefit plans covering medical, dental, vision, life, and disability.
- Family services that include fertility benefits and equal paid parental leave.
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend.
- A curated in-office employee experience.
- Opportunities to give back to your community.