Description
We are looking for a Senior Strategic Account Manager - Dine Out to onboard and build relationships with 70-80 partner accounts in the given territory to grow the Dine-out business and service offerings and generate 40-60 lacs Gross Merchandise Value (GMV) per month.
Responsibilities:
- Account & Partner Relationship Management: Onboard new accounts, meet existing partners periodically, make persuasive presentations on the benefits and goodness of Dine Out plans & promotions, execute growth forward activities, resolve issues, and prepare growth plans for each account.
- Data Interpretation & Business Performance Management: Filter relevant data from the Restaurant facing dashboard, explain key performance metrics to the partner, seek necessary support or actions from the partner, and stay updated on the partner's investment in competition.
- Interaction with Stakeholders: Interact with partner support, sales operations, and finance team.
Functional Competencies:
- Understand Dine Out offerings and gain clarity of growth levers.
- Knowledge of basic metrics such as operating hours of restaurants, ADs revenue per order (Ads RPO), Commission Revenue per order and its constituents such as Average Order Value (AOV).
- Elements of data dashboards such as CMS/ PowerBi/Compass/Salesmate.
- Understanding of Conversion Funnel - Advanced Level Week Wise /Month Wise/Day Wise transactions across accounts, denial rates, supply metrics vs competition.
Qualifications:
- Graduate with 3-5 years of field sales experience.
- Fluency in local language and working knowledge of English.
- Good working knowledge and experience of e-commerce activities and all online marketing channels.
- Confident, Pleasing, and a go-getter personality.
- Effective communication skills.
- Attitude & Aptitude for Sales.
- Should be a team player, working alongside people from all walks of life.
- Analytical, good Excel skills.
- The candidate has to be flexible, restaurant owners do not operate on 9-to-5 schedules.
- Leadership and Influencing skills: Identify, build, and use a wide network of contacts with people at all levels, internally and externally.