Description
As a Deal Development Manager, you will play a key role in structuring and developing high-quality proposals across Cisco's comprehensive services portfolio.
You will partner closely with Sales, Customer Experience (CX) Delivery, and Pricing teams to scope, quote, and validate service solutions that align directly with customer business needs and delivery capabilities.
You will leverage cutting-edge AI tools, automation platforms, and digitization frameworks to accelerate deal velocity, streamline solution scoping, and maintain operational rigor.
Responsibilities
- Deal Scoping & Quoting: Scope, price, and build accurate service proposals for defined opportunities across specific architectures and customer segments, leveraging standardized tools and best practices.
- Solution Validation & Feasibility: Apply foundational knowledge of Cisco's core products, software, and services portfolio to assess technical feasibility and align delivery expectations with customer requirements.
- AI & Digital Enablement: Utilize standard automation tools, AI templates, and digitized workflows to accelerate deal structuring, optimize proposal quality, and improve team efficiency.
- Cross-Functional Collaboration: Partner actively with Sales, Delivery, and Commercial teams during the deal lifecycle to resolve scoping inquiries, maintain proposal accuracy, and adhere to Cisco governance standards.
- Process Optimization: Identify opportunities for operational and process improvements, championing the adoption of digital assets and streamlined quoting methodologies.
- Knowledge Sharing & Continuous Learning: Participate in team enablement sessions, share best practices, and contribute to reusable deal templates and documentation to drive consistency across the organization.
Who You'll Work With
You will join a dynamic, collaborative team of deal specialists, solution architects, and pricing analysts within Cisco's Customer Experience (CX) organization.
Who You Are
You are an analytical, detail-oriented professional with a strong blend of technical curiosity and commercial awareness.
Minimum Qualifications
- Bachelor's degree in a relevant field with 5+ years of related experience, OR Master's degree with 3+ years of related experience (or equivalent practical work experience).
- Professional-level networking/technical certification (e.g., CCNP or equivalent industry certification).
- Solid foundational understanding of IT networking, cloud, security, or enterprise services concepts.
Preferred Qualifications
- Prior experience supporting quoting, scoping, pricing, or presales operations in a technology or professional services environment.
- Familiarity with Cisco's product and services portfolio (e.g., Support Services, Professional Services, Enterprise Agreements).
- Experience with CRM, CPQ (Configure, Price, Quote) tools, and AI-assisted workflow automation platforms.
- Strong problem-solving, stakeholder coordination, and cross-functional communication skills.
- Demonstrated eagerness to learn, mentor peers, and drive continuous process improvements.