Description
We are seeking an experienced and motivated leader to join our Account Management team at Adyen. You will build, mentor, and coach a team of account managers who are responsible for growing strategic relationships and payments revenue with our Unified Commerce customers.
Responsibilities:
- Drive commercial growth by providing advice and strategic consultation for your team members on best practices to increase share of wallet, upselling and cross-selling, building strong relationships, and bringing valuable insights to your merchants.
- Set clear individual and team goals focused on revenue growth, report on performance and metrics at an executive level.
- Create an inspiring and collaborative environment with an open feedback culture, motivate team members and encourage creativity while understanding training needs.
- Provide coaching in areas such as strategic account planning, contract negotiations, product roadmap discussions, and executive engagement.
- Provide strategic and consultative advice to help influence and fulfill the global payments strategy of enterprise companies.
- Collaborate cross-functionally to communicate merchant needs and feedback, impacting Adyen's product innovation and development, and delivering merchant projects.
- Serve as a thought leader and extensive source of knowledge for your colleagues in the account management team and other company departments.
- Proactively foster a positive working environment for our business and maintain good relationships with external and internal stakeholders.
Requirements:
- 3+ years experience in managing teams and building executive level enterprise relationships.
- 7+ years experience in account management, business development, consulting, or a related field.
- Experience in enterprise payments and financial services and/or working within a Retail, F&B or hospitality environment.
- Full professional proficiency in English.
Benefits:
- No specific benefits mentioned.
What you are:
- An energetic self-starter with a proven commercial edge, entrepreneurial track record, partnership advisory focus and strong negotiation skills.
- Excited to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial and collaborative environment.
- An excellent communicator and team player with strong management skills and technical aptitude.
- Curious by nature and a builder at heart, you thrive working and iterating on net new products and features.