Description
The Privacy Operations Analyst drives the day-to-day execution of the company’s global privacy compliance program, spanning UK/EU, US, APAC, and other regions in which the business operates.
Key Responsibilities:
- Structure and maintain privacy operations work in Azure DevOps (ADO), Jira, or similar work-management tools, including custom work item types and fields mapped to privacy concepts (jurisdiction, data type, risk tier).
- Build and maintain KPI dashboards and reporting (e.g., DSAR SLA compliance, assessment backlog age, incident response times) for privacy program leadership, using ADO Analytics, Power BI, or similar tools.
- Track cross-functional privacy work items that depend on Legal, Security, and Product teams, and proactively surface bottlenecks and at-risk items.
- Coordinate responses to data subject access requests (DSARs) and other data subject rights requests, ensuring timely resolution within statutory timelines across jurisdictions.
- Conduct and document privacy impact assessments (PIAs), data protection impact assessments (DPIAs), and transfer impact assessments (TIAs) for new products, features, and vendor engagements.
- Maintain and update the company’s records of processing activities (ROPA), tying outputs directly to data mapping and risk assessment findings.
- Monitor and track changes in privacy regulations across jurisdictions, and support compliance with key regulations including UK GDPR/EU GDPR, CCPA/CPRA, PIPEDA, and other applicable regimes.
Required Qualifications:
- At least 4 years of experience in a privacy, compliance, legal operations, or similar role, supporting a global or multi-jurisdictional privacy program.
- Working knowledge of UK GDPR/EU GDPR, CCPA/CPRA, PIPEDA, and other applicable global data subject rights frameworks.
- Hands-on experience with privacy management platforms (e.g., OneTrust, TrustArc) configuring or running DSAR, PIA/DPIA, and data mapping workflows.
What’s in it For You:
- Hybrid Work Model: flexible hybrid working environment (2-3 days a week in the office depending on the role)
- Flexibility & Work-Life Balance: Flex My Way supportive workplace policies
- Career Development and Growth: continuous learning and skill development
- Industry Competitive Benefits: comprehensive benefit plans
- Culture: globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more