Description
Splunk, a Cisco Company, is seeking an outstanding Solutions Engineering Leader to lead a remote team of presales Solutions Engineers supporting the Commercial/Growth business across the Americas.
As the leader, you will shape how the organization operates, develops talent, and delivers business impact. You will serve as a trusted partner to Sales and cross-functional leaders, champion a customer-first culture, and continuously evolve the organization to meet the needs of a dynamic business.
Your Impact
- Lead, coach, and develop a high-performing Solutions Engineering team across a range of experience levels.
- Build a culture of technical excellence, customer focus, accountability, inclusion, and continuous learning.
- Align Solutions Engineering priorities, resources, and execution with business strategy and sales objectives.
- Partner with Sales leadership to drive pipeline generation, opportunity execution, forecast accuracy, and overall business performance.
- Represent the SE organization in business reviews, forecast calls, and leadership forums.
- Establish effective operating rhythms across team meetings, 1:1s, performance management, talent reviews, and business planning.
- Use data and business metrics to identify trends, surface opportunities and risks, and improve team effectiveness and customer outcomes.
- Build scalable programs and processes that improve productivity, capability, and consistency across the organization.
- Champion the adoption of AI and emerging technologies to improve productivity, scale team capabilities, and transform how the organization operates.
- Develop talent through coaching, career planning, succession planning, and targeted development opportunities.
- Partner across Sales, Renewals, Customer Success, Product, Marketing, Support, and other functions to improve the customer experience and accelerate business outcomes.
- Lead through change by creating clarity, building alignment, and translating evolving business priorities into action.
- Stay current on Splunk and Cisco technologies, industry trends, and the evolving needs of our customers.
Minimum Qualifications
- 5+ years of experience in Solutions Engineering, Sales Engineering, or a related presales technical role.
- 3+ years of people management experience leading Solutions Engineers or technical presales teams.
- AI-first mindset and enthusiasm for applying AI to improve productivity, decision-making, and organizational scale.
- Track record of building high-performing teams and developing talent across different career stages.
- Business and operational acumen, including experience with forecasting, pipeline management, execution, and performance management.
- Ability to build trusted partnerships with Sales and cross-functional leaders.
- Executive presence, with the ability to translate complex technical and business concepts into clear, actionable insights.
- Ability to lead through change and continuously improve how teams operate.
Preferred Qualifications
- Experience leading Solutions Engineering teams within the software or technology industry.
- Experience supporting Commercial, SMB, or high-volume sales organizations.
- Understanding of data platforms, SIEM, observability, security operations, or related technologies; Splunk experience is a strong plus.
- Experience with pipeline generation, customer lifecycle management, and renewals.
- Track record of creating scalable, repeatable programs and operating models.
- Experience partnering across Customer Success, Product, Marketing, Support, Renewals, and other functions.
- Executive communication, presentation, and storytelling skills.
- Experience leading organizational change and driving adoption of new strategies, processes, and technologies.
- Familiarity with the Splunk and Cisco ecosystem.
- Technical knowledge spanning networking, servers, applications, virtualization, big data, and web technologies.
Benefits
- Medical, dental, and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short and long-term disability coverage
- Basic life insurance
- Paid time away
- Optional 10 paid days per full calendar year to volunteer