Description
We are seeking a dynamic and experienced Senior Enterprise Account Executive to join our team and help us expand our Enterprise customer market presence while nurturing strong customer relationships.
Position Overview: As a Senior Enterprise Account Executive, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our large enterprise corporate customers.
Key Responsibilities:
- Develop and execute strategic account plans to achieve sales targets and expand the enterprise customer base
- Collaborate with account specialists, solution consultants, product specialists, and marketing teams to create effective sales and renewal strategies
- Act as a customer advocate within the company
- Meet or exceed established goals, KPIs, and performance metrics
- Drive new customer acquisition through strategic sales initiatives
- Identify, pursue, and close new sales opportunities within assigned territory or market segment
- Upsell and cross-sell to existing customers to maximize revenue
- Serve as the primary point of contact for customer inquiries and issues
- Foster strong, long-term relationships with key customers and stakeholders
- Ensure high levels of customer satisfaction and loyalty
- Collaborate with the customer success team for smooth onboarding and continued customer success
Required Qualifications:
- Bachelor's degree in Business, Marketing, or related field
- 5+ years of experience in account management or sales in the tax/software/technology industry
- Proven track record of meeting or exceeding sales targets
- Strong understanding of AI and software technology products and services
- Excellent communication, negotiation, and presentation skills
- Demonstrated ability in solution selling and strategic account planning
- Experience with CRM systems and sales analytics tools
Benefits:
- Hybrid Work Model: flexible hybrid working environment (2-3 days a week in the office)
- Flexibility & Work-Life Balance: supportive workplace policies, including work from anywhere for up to 8 weeks per year
- Career Development and Growth: culture of continuous learning and skill development
- Industry Competitive Benefits: comprehensive benefit plans, including flexible vacation, Mental Health Days off, access to Headspace app, retirement savings, tuition reimbursement, and more
- Culture: globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more
- Social Impact: opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives