Description
We are seeking a MedTech Field Service Coordinator to join our team. As a MedTech Field Service Coordinator, you will be responsible for coordinating technicians, helping them meet their needs to complete the work, interacting with the client, and coordinating support for an on-site team.
Responsibilities:
- Assist field service staff with scheduling and coordinating work, tools, and daily fieldwork needs.
- Set up and organize equipment and workstations.
- Perform routine checks and record data from product testing after installation and setup.
- Maintain ongoing communication and provide customer support to on-site hospital staff.
- Provide on-the-job training to new hires.
- Perform other duties at management’s discretion.
Schedule:
- Employees will work an assignment-based schedule with a commitment of 40 hours per week.
- This is primarily a remote, home-based role, with travel as required by the project.
Required Qualifications:
- High school diploma or equivalent required.
- At least 1 to 2 years of demonstrated project coordination experience, including technician scheduling and client interactions.
- A valid, unrestricted driver’s license and a personal vehicle for local work assignments are required for this role. Travel time and mileage are reimbursed.
- Ability to sit or stand for extended periods and lift up to 25 lb required.
- Ability to meet hospital vendor credentialing requirements, including providing proof of vaccination status.
- The role may require up-to-date vaccinations.
Preferred Qualifications:
- Hardware - software – coordination of field service schedules and assignments.
- Comfortable with Microsoft and other industry-related data entry platforms and systems.
Benefits:
- This role is eligible for our medical benefits.