Description
At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters.
The London Car Services Manager will take the lead on the day-to-day organisation of our London Car Service, managing and processing bookings and requests, allocating drivers and vehicles, and working with the finance team to ensure that timings are recorded accurately. The successful candidate will be responsible for prioritising, annotating, flagging and forwarding correspondence, responding quickly to customers' requests, ensuring scheduled maintenance work is carried out to the fleet's vehicles, and holding regular team meetings to address any issues.
The role requires strong line management experience within a time-critical and high-pressure environment, clear and confident communication skills, and the ability to handle sensitive information with discretion and confidentiality. Previous experience of fleet resource scheduling and planning skills to maximise utilisation is desirable, as well as an understanding of London and the UK's road network, and airside and freight forwarding operations.
As a London Car Services Manager, you will be expected to:
- Manage and process bookings and requests
- Allocate drivers and vehicles
- Work with the finance team to record timings accurately
- Prioritise and respond to correspondence
- Ensure scheduled maintenance work is carried out
- Hold regular team meetings
We offer a competitive salary of £33,014 per year, a generous holiday entitlement, and a Civil Service Pension. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes.
To be successful in this role, you must be highly organised, possess strong line management experience, and be a clear and confident communicator. You must also be able to handle sensitive information with discretion and confidentiality, and be capable of maintaining the confidence of colleagues at all levels.