Christmas Customer Assistant - Food - Falkirk Retail Park Simply Food

Join M&S as a Customer Assistant in our Food section at Falkirk Retail Park Simply Food, where you'll provide exceptional customer service, work effectively in a fast-paced environment, and drive sales growth.

As a Customer Assistant, you will:

• Deliver outstanding customer service, ensuring customers feel valued and supported
• Maintain a thorough knowledge of M&S Food products, making recommendations and driving sales
• Operate efficiently in a high-pressure environment, staying focused during busy periods
• Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
• Collaborate with colleagues to create a positive, high-energy work environment
• Adapt to changing demands, working across various areas of the store as needed

This role involves working flexible hours, including late nights and weekends. Due to operational requirements, you may be required to work up to full-time hours during peak periods.

In return, you will receive a competitive hourly rate, plus a £3.00 per hour unsocial premium for hours worked between 22:00-06:00.