Team Leader Private Customer Consulting

You will be responsible for leading a team in the consulting centre, actively shaping sales success and further developing digital private customer consulting. You will combine leadership skills with sales orientation and continuously develop your team as well as the consulting formats used.

Your Responsibilities

• You will lead your team technically and disciplinarily, develop your employees through coaching, feedback and qualification measures and act as a role model in accordance with the leadership guidelines.
• You will be responsible for planning, controlling and achieving goals in sales, actively drive sales activities forward and strengthen sustainable new customer acquisition.
• You will control and develop the use of digital consulting channels (e.g. telephony, video consulting, screen sharing, chat) within your team and promote proactive customer approach.
• You will ensure compliance with all regulatory requirements and quality standards in securities, pension and credit business and use your credit competence in decisions.
• You will work closely with other units of the private customer and corporate bank and take on additional responsibility if necessary.

Your Skills & Experience

• Completed training as a banker, ideally supplemented by further qualifications or certifications (e.g. IDD, AnsFuG).
• Several years of proven successful experience in private customer sales with sound knowledge in investment, pension and/or financing.
• Pronounced leadership competence or corresponding development perspective, combined with the ability to manage employees in a goal-oriented and result-oriented manner.
• High sales, customer and service orientation as well as entrepreneurial thinking and acting paired with assertiveness and self-initiative.
• Very good communication and team ability, analytical strength as well as a secure, sovereign appearance - also in demanding situations.

What We Offer

• We offer a wide range of services that cover all your professional and personal needs.
• Emotional balance: Offers such as counselling in difficult life situations and offers to promote mental health.
• Physical fitness: Offers to maintain your personal health and a conducive working environment.
• Social networking: Offers such as support through the pme family service, the Job fitness centre, flexible working time models and an extensive culture of diversity, equal opportunities and participation.
• Financial security: The bank secures you financially not only during your active career but also for the future and supports your flexibility and mobility.

The position is offered in full-time and part-time.