Cash Posting and Reconciliation Specialist Coordinator

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

CVS Health Specialty Pharmacy, a mail service pharmacy in the Monroeville area has an opportunity for a full-time Cash Posting and Reconciliation Specialist Coordinator to handle resolution of unapplied cash.

Key Responsibilities:

• Post payment exceptions from a worklist for payments that are not able to be matched through automation in the accounts receivable system to the appropriate charges to resolve debit and credit balances.
• Track and resolve forward balance transactions based on payer specific processes.
• Post payments to patient and insurance balances based on PDF remittance advices and check details received through the third-party banking system.
• Review cash inquiries submitted by collections teams, update cash posting when necessary, and provide detailed written responses regarding the inquiry resolution.
• Submit refund requests when needed.
• Research and respond to unapplied cash by telephone, via the internet and in writing to insurance companies and governmental payers.

Required Qualifications:

• 1+ year Healthcare, Insurance, or banking related experience.
• Experience using Microsoft Office products, specifically Excel, Outlook, and Word.
• Must be able to commute to the Monroeville, PA office.

Preferred Qualifications:

• Cash posting experience in a healthcare environment.
• Understanding of explanation of benefits.
• Customer service in a healthcare environment.
• Experience working in a healthcare reimbursement system.
• Effective customer service skills and experience that shows ability to work in a team environment.
• Attention to detail.
• Ability to utilize analytical skills.
• Ability to navigate through multiple tasks simultaneously and prioritize based on importance while displaying strong attention to detail.
• Ability to communicate with clientele in a professional manner; both verbally and written.

Education:

• Verifiable High School Diploma or GED required.

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: $17.00 - $28.46

Benefits: This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.