Description
We are seeking a Claims Expert in Real Estate at our Karlsruhe office, either full-time or part-time (from 32 hours/week).
As a Claims Expert, you will handle complex, large, and escalated claims, analyze challenging situations, and develop robust, customer-oriented solutions.
Responsibilities:
- Handle complex claims at an expert level
- Provide technical expertise to colleagues and interfaces within the business area
- Design and deliver training sessions for employees and customers on complex claims and coverage topics
- Contribute to the development of standards, processes, and technical quality in claims management
Requirements:
- Insurance-related education and preferably a completed law degree
- Extensive experience in claims management, particularly in complex or high-volume scenarios
- Strong analytical skills, initiative, and excellent communication skills
- Proficiency in standard software applications such as Word, Excel, and PowerPoint
Benefits:
- Attractive remuneration and social benefits
- Health budget for personal health promotion
- Age provision and insurance benefits
- Group accident insurance covering employees and their families
- Leadership at eye level
- International work environment
- Flexibility between office and mobile work
- Employee participation programme
- Comprehensive induction process
We offer a career that you define. At Howden, we value diversity and look for individuals who share our values: taking brave steps to try new things, supporting each other, and striving to make a positive impact.