Description
Later is seeking an Account Manager to act as a trusted advisor and strategic partner to its customers. In this role, you'll own the success of a portfolio of influencer marketing clients, ensuring campaigns deliver measurable ROI and long-term value.
You will combine strategic consulting, campaign execution, and relationship management to help customers achieve their marketing goals. Internally, you'll guide Coordinators and Co-Ops on execution, mentor junior team members, and act as the voice of the customer to influence Later's product and service roadmap.
Strategy
- Own a portfolio of customer relationships from onboarding through renewal, ensuring adoption, satisfaction, and retention.
- Act as a trusted advisor by providing strategic recommendations that align influencer programs with customer business goals.
- Lead strategic business reviews and campaign wrap reports, delivering insights that shape future strategy.
Technical / Execution
- Oversee influencer campaign delivery from kickoff through reporting, ensuring content quality, on-time execution, and alignment to KPIs.
- Partner with customers on post-sale strategy, sharing best practices and actionable insights to optimize performance.
- Manage budgets, contracts, and deliverables with precision, providing transparent updates and proactive issue resolution.
Team / Collaboration
- Project manage campaigns by delegating executional tasks to Coordinators/Co-Ops, while serving as a mentor and coach.
- Collaborate cross-functionally with Sales, Strategy, Research, and Product teams to deliver seamless client experiences.
- Represent the customer and influencer voice internally, escalating insights and feedback to shape platform and service improvements.
Research / Best Practices
- Analyze campaign performance data to generate actionable insights for customers and internal teams.
- Identify risks and opportunities early, providing proactive solutions to drive stronger results.
- Contribute to evolving best practices as the influencer marketing industry and Later's platform capabilities grow.
What Success Looks Like
- Customers view you as a trusted advisor who drives measurable ROI and long-term growth.
- Campaigns are delivered on time, on budget, and above expectations.
- Renewal and expansion rates across your book of business exceed targets.
- Coordinators and Co-Ops under your guidance grow in performance and confidence.
- Later is recognized internally and externally for best-in-class client services in influencer marketing.
What You Bring
- 3–5+ years of experience in influencer marketing, campaign management, or social media; agency or paid media background preferred.
- Proven success acting as a strategic advisor, delivering recommendations that map to client business goals.
- Strong project management skills, with the ability to balance multiple accounts and priorities.
- Excellent communication, relationship management, and presentation skills.
- Analytical mindset, able to interpret data and translate insights into action.
- Experience mentoring or coaching junior team members.
- High integrity, empathy, and a strong customer-first mindset.
- Expertise with influencer or marketing platforms; ability to become an expert in the Later Influence platform.
How You Work
- Driven by Impact: You deliver results that matter,prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
- Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
- Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast,challenging the status quo with a mindset of improvement.
- Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive,removing roadblocks, sharing insights, and keeping morale high.
- Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
- Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.
Our approach to compensation: We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope.
Salary Range: $90,000-105,000 OTE