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From the employer's careers site First seen 25 Oct 2026

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Telstra permanent

The employer hasn't listed a salary.

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Description

As a Retail Sales Consultant, you're passionate about delivering exceptional customer service and transforming customers' telecommunications experiences.

You'll work for an iconic Australian brand that's been connecting people for generations. Your goal is to provide an outstanding in-store customer journey and empower customers to find the right products and services for their needs.

What You'll Be Doing:

  • Deliver exceptional customer experiences and help customers find the right products and services
  • Be the go-to tech expert, staying up-to-date with the latest gadgets and services
  • Achieve and excel in sales targets and KPIs while keeping customers connected
  • Collaborate and contribute to creating a welcoming environment where everyone is supported to achieve store goals

Salary and Benefits:

  • Generous discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners
  • Leave options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave
  • Training and career growth opportunities: access to over 17,000 learning programs through LinkedIn Learning
  • Flexibility: flexible working hours and a supportive approach to parental leave
  • Recognition and rewards: monthly performance rewards and recognition programs
  • Inclusive culture: join a diverse and inclusive team where everyone's unique perspective is valued and respected

Is It You We're Looking For?:

  • Great communication skills and a natural ability to connect with people
  • Solution-oriented approach and ability to think on your feet
  • Sales drive and motivation to achieve and exceed sales targets and KPIs
  • Passion for learning and growing in a dynamic environment
  • Resilience and positivity, with a can-do attitude
  • Customer-facing experience is a plus, but not required

Skills

Required

Nice to have

  • previous customer-facing experience
Apply on Telstra