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From the employer's careers site First seen 26 Oct 2026

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Telstra permanent

The employer hasn't listed a salary.

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Description

As a Retail Sales Consultant, you're passionate about delivering exceptional customer service and transforming customers' telecommunications experiences.

You'll work in-store, empowering customers to find the right products and services, and collaborating with your team to achieve store goals.

Key Responsibilities:

  • Deliver exceptional customer experiences
  • Be the go-to tech expert, offering informed guidance and solutions
  • Achieve and excel, meeting and exceeding sales targets and KPIs
  • Collaborate and contribute, creating a welcoming environment for customers and colleagues

What You'll Need:

  • Great communication skills
  • Solution-oriented approach
  • Sales drive and motivation
  • Passion for learning and growing
  • Resilience and positivity
  • Customer-facing experience (previous experience a plus, but not required)

Benefits:

  • 30% off Telstra services and exclusive offers with over 240 brands and partners
  • 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave
  • Access to over 17,000 learning programs through LinkedIn Learning and development opportunities
  • Flexible working hours and a supportive approach to parental leave
  • Monthly performance rewards and recognition programs
  • Inclusive culture, valuing diversity and respect

Locations:

  • Singleton
  • Charlestown
  • East Maitland
  • Forster
  • Glendale
  • Kotara
  • Muswellbrook
  • Raymond Terrace
  • Taree

Skills

Required

Nice to have

Apply on Telstra